We wanted to buy our first home together but had been told by our bank that we wouldn’t be able to get a mortgage. BB arranged a mortgage for us under the Help to Buy Equity Loan scheme and we moved into our new home just in time for Christmas!
Mr S & Miss A, Newark
Your property may be repossessed if you do not keep up repayments on your mortgage
There may be a fee for mortgage advice. A fee of £295 may be payable on completion. We will also be paid commission from the provider. The actual fee charged is based on your circumstances.
BB Mortgages Ltd is registered in England No. 08057085 at 2 Church Walk, Newark. NG24 1JS.
BB Mortgages is directly authorised and regulated by the Financial Conduct Authority (795789) https://register.fca.org.uk/.
The Financial Conduct Authority does not regulate some aspects of buy to let mortgages
The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK
There is a requirement to include reference to your Dispute Resolution requirements if your firm cannot resolve a client’s complaint to their satisfaction, within your firm, in the first instance. As a regulated firm you would need to make reference to the Financial Ombudsman Service (FOS) on your website and a link to theirs. Therefore we suggest you include a statement about the FOS service and a link to their website e.g.
If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email.
Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service ('FOS'). Please see the following link for further details: